Terms of Use

1. Welcome to fnfwall!

It’s great to have you here. These Terms, along with the linked policies, govern your use of our services – the website (https://fnfwall.com/), and related software or features (collectively referred to as the “Platform” or “fnfwall”).

When we use terms like “we,” “our,” or “us” in these Terms, we’re talking about Jaglen Platforms Pvt Ltd (CIN: U90009PN2024PTC234013). fnfwall is a product of Jaglen Platforms Pvt Ltd. By using fnfwall, you’re agreeing to these Terms & Conditions (“Terms”) as well as the additional policies linked here and on the Platform. Please take the time to read these Terms carefully, and feel free to get in touch if you have any questions. If you don’t agree with these Terms, please don’t use fnfwall.

2. Changes to these Terms

fnfwall is constantly evolving and improving. From time to time, we may make changes to the Platform or these Terms. We may need to change these Terms from time-to-time to reflect business updates, changes to the Platform (including if we decide to discontinue any functionality, features or part of the Platform), legal or commercial reasons, or otherwise to protect our legitimate interests. We can make these changes at any time and it’s your responsibility to check these Terms now and then for any changes.

Your continued use of the Platform after any changes to the Terms is taken as your acceptance of the revised Terms. If you don’t agree with the changes, we ask you to please stop using fnfwall and terminate your account.

3. Your Account

To create an account and become a fnfwall user, you must be at least 18. If you’re creating an account on behalf of someone else, you must have their permission to do so. You’re responsible for your account and ensuring it is only used in a lawful manner. When you create an account, you agree to comply with these Terms and that you’re over 18 and legally able to enter these Terms with us. You must provide us with accurate info about yourself — if anything changes, please make the necessary changes under your account settings.

If you’re using fnfwall on behalf of a business or individual, you confirm that you’re authorized by them to agree to these Terms on their behalf. You’re responsible for anything that happens to your account, so keep your login credentials safe and don’t share them with anyone.

If you think your account has been compromised, please contact us immediately. You must not assign or transfer your account to someone else or use your account (or allow it to be used by anyone) in a way which in our reasonable opinion, causes damage to fnfwall or our reputation, or infringes another’s rights or applicable laws and regulations.

4. Your Username

When you create a wall, you’ll need to choose a suitable username that respects everyone’s rights. We understand your username holds significance, but it must also be appropriate for all users and avoid infringing on anyone’s rights, including intellectual property (IP) rights like copyright and trademarks. You can’t use someone else’s name, like a celebrity or brand, or pick a username that’s unrelated just to profit from it later (referred to as “Domain Squatting”).

If any issues arise with your username, we’ll assess the situation fairly and may ask you to change it. If you decline, we may suspend or terminate your account. If someone claims your username violates their IP rights, they must file an Intellectual Property report, and you’ll have the chance to respond with a Counter Notice. If you haven’t logged in, haven’t approved new stories for your wall, or haven’t submitted a new story to someone’s wall for the past 6 months, we might reclaim or reassign your username (but we’ll always contact you first).

5. Managing Your Plan

You can sign up to fnfwall on a free or paid plan and cancel at any time. Your plan will start when you accept these Terms and continue until you cancel it. If you cancel a paid plan, it will ordinarily continue until the end of your current billing cycle and then automatically convert to a free plan. To cancel, visit the Pricing page. Payments once done are non-refundable.

If you have canceled your plan and would like to permanently delete your account, you can do so on via your account settings. Remember, if you delete your account, you won’t be able to reactivate it or retrieve any of the content or info you have added to your wall.

6. Your Content

Users may provide and receive stories from friends, family, and other people regarding shared experiences, life moments, or social connections. It is solely the user's responsibility to approve or deny any submitted stories before they appear on their wall.

• User Responsibility: You agree that all content, including stories, photos, and other materials shared on fnfwall, must not violate the rights of any third party, including copyright, privacy, or other personal or proprietary rights.
• Content Approval: Users must manually approve stories for them to be displayed on their wall. If a user approves a story, they are fully responsible for any consequences that may arise from the visibility of the story to others.
• Content Moderation: fnfwall does not review or pre-moderate stories submitted by others. If a user submits content that goes against our Community Standards, it is the receiving user's responsibility to deny that content and report it to fnfwall. By signing up for fnfwall, users acknowledge that such scenarios may occur and agree to proactively deny and report offensive stories.
• Reporting Inappropriate Content: Users are encouraged to report any stories that violate fnfwall's Community Standards guidelines.
• No Responsibility After Approval: Once a story has been approved and published on a user's wall, fnfwall assumes no responsibility for any consequences or outcomes that may occur due to its visibility. By publishing a story, the user agrees that they have reviewed and accepted the content, and any potential reactions from others are outside fnfwall's control.

By submitting content on fnfwall, you agree that:

• You own the rights to the content shared or have received permission from the content owner to share it.
• Other users may view your stories for motives related to friendship, dating, matrimonial, roommate search, etc.

We love the variety of content that our users post on fnfwall! However, we want to ensure that everyone who visits the Platform can do so safely – that’s why we have our Community Standards. These standards set out what content is and isn’t allowed on fnfwall, so please make sure you follow them, otherwise we may suspend or permanently remove your account.

Community Standards: You agree to avoid from engaging in:

• hate speech, spamming, or harassing.
• doing fraudulent activities, advertising, encouraging, or facilitating the sale of regulated or illegal goods, services, or activities.
• endorsing child harm or self-harm.
• uploading content that violates someone’s copyrights or trademarks.
• spreading misinformation

When we talk about your “content”, we mean the text, graphics, videos, links, products and any other materials you add to your wall. You’re responsible for your content and you warrant that:

• The content you post is yours, or if you’re using third-party materials, you have the necessary rights to share them on fnfwall (and allow us to use them as per these Terms)
• Your content will not infringe on anyone’s privacy, publicity, intellectual property, or any other rights.
• Your content is accurate and honest: it shouldn’t be misleading, deceptive, or violate any laws, and it shouldn’t harm our reputation.
• Your content is free from harmful elements like viruses or disruptive code that could damage the Platform or other systems.
• Your content doesn’t contain automated collection tools: don’t use scripts or scraping tools to gather information from walls or the Platform.
• You will refrain from posting unauthorized ads on fnfwall.
• Your content aligns with our Community Standards.

Since laws and regulations can differ across the countries we operate in, we might ban content that is considered legal in some regions but not others. We reserve the right to take appropriate steps to keep fnfwall safe, including content removal or access restriction.

7. What we can do with Your Content

We love your content and want to show it off. Keep in mind that by default your content will be private and will be accessible only to people in your inner and outer circles. However, if you convert your wall from private to public, it may be used and re-shared by others on fnfwall and across the internet.

When you post content on your wall with public access, you grant us a license to (i) use, publicly display, distribute, modify, adapt and create derivative works of such content; and (ii) use your name, image, voice, photograph, likeness and any other personal attributes in the content; on the Platform and in our marketing in all media (such as our social channels and any other advertising). This license is worldwide, royalty-free and perpetual, which means we can use your content anywhere in the world, without paying you fees, for as long as we like. You agree that you have all third-party rights necessary to post the content on fnfwall and to grant us this license.

Please don’t share personal info on fnfwall that you don’t want visible to the world. Never post social security numbers, passport details or similar info that could cause harm in the wrong hands. You may only post another person’s personal information where you have their consent and have kept a record of it. We don’t have to monitor the accuracy, reliability or legality of your content, but we may choose to do so.

We may modify, remove or restrict access to content at any time in line with these Terms.

8. Suspension or cancellation of your Account

If you don’t follow these Terms, or Community Standards or any other linked policies we might need to suspend or cancel your account, or take other action regarding your account or adjust how the Platform works for you. For example, if you miss paying your fees on time, we could switch your paid plan to a free one with fewer features.

The steps we take will depend on the nature of the non-compliance. In some cases, we might not resort to suspending or canceling your account. However, if there’s a repeated or significant non-compliance, we’re more likely to consider those measures. In the event that we do suspend or cancel your account, we usually aim to notify you beforehand, although we’re not obligated to do so.

Please be aware that you won’t receive a refund for any fees paid in advance. We won’t be responsible for any content that is lost as a result of your account being suspended, canceled or downgraded to a free account (including where functionality that you previously had under a paid account is lost).

If you believe your account was mistakenly canceled or if you encounter issues with these Terms or the Platform, please get in touch with us at support@fnfwall.com. We’re committed to making good-faith efforts to resolve the matter, and neither party will initiate legal action concerning the issue until we’ve spent at least one month working together to find a resolution.

9. Your responsibility for your visitors and circles

You are responsible for your wall visitors, which includes circles (both inner and outer) who can view your wall and submit stories to you wall – collectively known as “End Users.” You bear the sole responsibility for (i) how End Users engage with your wall and content, and (ii) ensuring compliance with all applicable laws concerning your End Users. fnfwall is not responsible for any products or services advertised or sold via fnfwall.

10. Feedback

We love hearing your ideas on how we can make fnfwall even better! Sometimes, we may make “beta” functionality available to you and seek your feedback. Keep in mind that if you share feedback with us, we’re free to use it however we like, without payment to you (or to not use it at all). We may from time to time make certain functionality of the Platform available to you in “beta” (or similar).

You acknowledge that we are still evaluating and testing such beta functionality and it may not be as reliable as other parts of the Platform.

11. Our Platform

We, as the owners of the Platform, grant you a limited right to use it for exchanging content and writing content for other users. However, please note that we are not responsible for any content, products, or services made available through other users’ walls. All rights, including Intellectual Property (IP) Rights, related to the Platform (excluding your content) (referred to as “fnfwall IP”), are exclusively owned by fnfwall or our licensors. You do not acquire any rights in the fnfwall IP, and you are not allowed to use it, including our brand name or logo, for any purpose without our prior written approval, such as implying a partnership or endorsement from fnfwall.

As a user, we grant you a limited, revocable, non-exclusive, and non-transferable right to use the Platform for creating, displaying, using, playing, and uploading content in accordance with these Terms.

If we provide you with images, icons, themes, fonts, videos, graphics, or other content, please only use them on your wall and in line with any guidelines we make available to you. Please don’t remove, hide, or alter any proprietary notices or trademarks on the Platform. Copying, reproducing, distributing, licensing, selling, reselling, modifying, translating, disassembling, decompiling, decrypting, reverse-engineering, or attempting to derive the source code of the Platform or any part of it is strictly prohibited.

When you visit walls as a “wall visitor” with proper wall access, we grant you a limited, non-exclusive, and non-transferable right to view and interact with the Platform through user walls. To the extent allowed by law, we are not responsible for any opinions, advice, statements, products, services, offers, or other content posted by other users on their walls.

12. Fees and Payment

Subscription Fees: If you’ve chosen a paid plan, make sure to pay subscription fees on time. These fees are usually in USD for non-Indian users and in INR for Indian users. These fees include transactional taxes like GST/VAT, unless otherwise specified. Subscription fees are billed in advance on a recurring basis, depending on whether you’ve selected a monthly or annual billing cycle. At the end of each billing cycle, your paid plan will automatically renew under the updated Terms, unless you decide to cancel. When you sign up, provide accurate billing details and a valid payment method (like a credit card). This authorization allows us to charge the applicable fees. In case of automatic billing failure, you’ll receive an online invoice that needs to be settled within the specified timeframe.

Processing Fees: Transactions on fnfwall are facilitated by external payment processing services like Razorpay, and PayPal, which entail a processing fee. Each payment processor has its own set of fees, terms, and conditions that you should review, accept, and adhere to. These terms may change over time and it is your responsibility to review these changes. The processing fees are deducted from the transaction proceeds prior to your receipt. It’s important to note that fnfwall is not accountable for these specific fees.

Cancellation & Refund Policy: No cancellations & Refunds are entertained

Shipping & Delivery Policy: Shipping is not applicable for business.

Changes in Fees and Advance Notice: We may periodically adjust subscription fees. If any changes are made, we will provide prior notice, typically at least one month in advance. If you’re not in agreement with the updated fees, you have the option to cancel your plan before the next billing cycle begins.

Donation: You acknowledge that any donations that you may provide are given voluntarily to support the Platform, without expectation of any goods or services in return.

13. International Data Transfers and User Consent

fnfwall is available to users worldwide. You are responsible for ensuring that your use of our services complies with the laws of your country, including data protection, intellectual property, and online conduct laws. By using fnfwall and its services, you acknowledge and agree that your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your home country.

• User Consent: You explicitly consent to the transfer of your data to countries outside of your jurisdiction by using fnfwall’s services. This includes transfers to third-party service providers and partners in countries where data protection laws may differ from those in your home country.
• Potential Risks: You understand and acknowledge that, by agreeing to this data transfer, your personal data may not be afforded the same legal protections as it would within your home jurisdiction. You accept the potential risks associated with such transfers and agree that fnfwall is not liable for any breach of privacy rights or security breaches that may occur due to differences in legal frameworks.
• Opt-out: If you do not agree to the international transfer of your personal data, you must refrain from using fnfwall. You may withdraw your consent at any time by contacting us; however, this may result in the termination of your account and access to our services.

14. Privacy

At fnfwall, safeguarding your privacy and that of your Wall Visitors is our priority. Our Privacy Notice outlines how we handle your personal data for our internal purposes.

All data, including any intellectual property rights associated with it, that either we or the Platform generate from your use (or the use of wall visitors or other users) of the Platform or content (“Data”) will be owned by fnfwall.

15. Confidentiality

From time to time, we may share information with you that is confidential (e.g. we may reveal new and upcoming features to you if you take part in beta testing with us). If we share any confidential info with you, about fnfwall or the Platform, you must keep it secret and secure. You must also use reasonable measures to prevent others from accessing it. If you are participating in a Beta trial, and there is information we are comfortable with you sharing publicly as part of your participation, we will make that known to you.

16. Recommended Content

fnfwall may suggest products or other content that may be interesting to you as a user of certain fnfwall features, or to your audience. fnfwall uses the data you provide or receive and the data fnfwall has about other users to make these recommendations. These recommendations are in no way an endorsement of the products or content by fnfwall.

17. Liability

We want to clarify that we are not responsible for how you use the Platform, and it’s crucial that you maintain backups of your own content. We are not liable for any damages resulting from actions such as downloading, installing, or utilizing the Platform, or even copying, distributing, or downloading content from it. It’s on you to ensure your data, content, and devices are adequately protected and backed up while using the Platform.

You agree to protect us from any losses that arise if you breach these Terms or if a third party raises a claim against us related to your content. Neither of us will be liable for indirect, punitive, special, incidental, or consequential damages. These might include losses in business, revenue, profits, privacy, data, goodwill, or other economic benefits. This applies whether the issue stems from a contract breach, negligence, or any other cause—even if we were aware of the potential for such damages.

You agree to indemnify and hold fnfwall, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, or expenses, including reasonable attorneys' fees, arising out of your use of the site, your violation of these Terms, or your violation of any third-party rights.

Our liability to you under these Terms or related to the Platform will not go beyond the greater of the fees you paid us in the last one-month period before the liability emerged, or INR 100.

18. Disclaimers

We want to make a few important disclaimers within these terms. When you use fnfwall and explore any content on the Platform, you’re doing so at your own risk.

fnfwall provides a platform for users to share stories about their life experiences. However, fnfwall does not guarantee the accuracy, reliability, or appropriateness of the content submitted by users. The content displayed on each user’s wall is based on the user's decision to approve or deny stories, and fnfwall does not assume responsibility for the views, opinions, or interactions shared through these stories.

Users understand and agree that:

• They may encounter content that could be objectionable, offensive, or inappropriate.
• It is their responsibility to manage, moderate, and report such content.
• fnfwall cannot be held liable for any emotional, social, or legal consequences arising from the publication of approved stories or interactions with other users.

fnfwall disclaims all liability for any direct, indirect, incidental, or consequential damages resulting from the use of the website, including but not limited to any content or stories displayed on user profiles.

The Platform is provided to you “AS IS” and “AS AVAILABLE”, without any warranties of any kind, whether they’re express or implied, including (but not limited to), up-time or availability, or any implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

fnfwall, its affiliates and its licensors do not make any express or implied warranties or representations, including that:

• the Platform will function uninterrupted, securely or be available at any time or place;
• any errors or defects will be corrected;
• the Platform is free of viruses or other harmful components;
• the Platform is effective or the results of using the Platform will meet your needs; or
• any content on the Platform (including any user content) is complete, accurate, reliable, suitable or available for any purpose.

These Terms apply to the maximum extent permitted by law and nothing in them is intended to exclude, restrict or modify legal rights that you may have, which cannot be excluded, restricted or modified by contract. If these Terms are governed by the Indian Consumer Law, our liability to you for not complying with a consumer guarantee is limited to re-supply of the services.

19. Third Party Services

fnfwall collaborates with various third-party products and services. We may provide access to specific third-party features or services within the Platform, such as a payment portal. Unless explicitly stated otherwise, we do not endorse or make any warranties about any third-party products or services, nor do we offer refunds for payments made to third parties. Your use of any third-party product or service may be subject to separate terms and conditions, which you are responsible for reviewing, accepting, and complying with. Failure to accept or adhere to these third-party terms may result in the suspension, cancellation, or limitation of your account or access to these services on our Platform.

If we are required to display specific third-party terms on our website, you can find them at the bottom of this page. Additionally, our Privacy Notice includes a list of our subprocessors.

20. Open-Source

The website includes open-source software components, and some of these components are subject to their own specific license terms. If the license terms of a particular open-source component don’t align with our terms outlined here, then these Terms won’t cover that component. Instead, the relevant license terms will govern your rights and responsibilities for that specific component.

21. A few last things

Before you can start using fnfwall, there are a few last important points we’d like to address:

• Depending on your specific location, certain laws may apply to either you or us. In such cases, if these laws conflict with any portion of these Terms, the laws will prevail to the extent of the inconsistency.
• These Terms, including the Privacy Notice and any linked policies, constitute the full agreement between you and us regarding the Platform. We won’t add any other terms, except when the law mandates it. We explicitly exclude all implied terms, except those required by statute that cannot be waived. If any part of these Terms is deemed invalid under a country’s laws, it will be removed from the Terms in that country, but the rest of the Terms will remain in effect.
• These Terms are subject to the laws of India and the State of Maharashtra. Both you and we agree to the exclusive jurisdiction of the courts in those areas. Our decision not to insist on or enforce any part of these Terms won’t be seen as a waiver of any provision or right. These Terms, as well as the Platform, do not establish an agent/principal relationship between you and us.
• When you add an external content links such as YouTube Shorts, Instagram Reels, X’s tweets, etc., you are acknowledging your agreement to adhere to their terms and services.

Any questions or comments? Please reach out to support@fnfwall.com.